Inbound call queue performance
Yesterday, we helped 4,889 customers through our inbound call queues. On average, customers waited 29 seconds to speak to us.
4% of callers ended the call before it was answered. In March, 80% of customers told us we fixed their issue on the call.
Updated for Thursday, 18 April 2024
You can call us on one of the following 0800 numbers or check our network status page for updates.
Need more support?
Did you get a call from one of our numbers?
A call from this number is one of our friendly outbound sales and service representatives.
If you have missed a call from these numbers, you will be able to return the call, and one of our team will be happy to help.